A tier 1 communications service provider in the United States analyzed customer billing disputes manually. The process of resolution blocked a significant amount of capital. The telecom enterprise partnered with Subex to predict, manage and resolve billing disputes proactively to enhance revenue management.
This American telco implemented ROC™ Insights from Subex to predict billing disputes with customers and proactively address issues, thereby freeing up a significant amount of capital.
Read how Subex was able to help the client in the case study