A leading Asian tier-1 telecom operator could not sustain growth due to manual routing and rating operations. Moreover, disparate work processes and multiple stakeholders resulted in sub-par productivity and dependency on individuals. It resulted in late rate ingestions, delayed routing plan deployments and offerings that did not resonate with the needs of partners.
This telco implemented the route optimization solution of Subex. It reduced the bill generation duration from a week to two hours and offered visibility into the revenue cycle for better revenue settlement with partners.
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