Broadening the scope for Business assurance: The 4 key areas

While the industry has seen technology evolve for revenue assurance, the mode of operations has remained the same, i.e., limited towards service validation.
While the traditional revenue assurance only focusses on leakage detection, the new digital age is forcing CSPs to broaden their approach towards the function, as a whole. In this Point of View document, we highlight the key areas that prove why Business Assurance is significant to most telecommunication assurance practices worldwide. It also showcases how CSPs can:

• Enable easier access to clean data for improved Data-Driven Decision making
• Expand the Revenue Assurance scope to enable revenue enhancements, cost reduction, and seamless services
• Take a proactive approach towards mitigating risks and enhancing opportunities
• Position the function as a key contributor to the operator’s P&L