
Case Study
BT drives growth, optimises cost and boosts coverage with Subex Business Assurance
Objective
BT’s objective for their Business Assurance practice was to:
01
Focus on new business areas and critical business transformation activities.
02
Expand the scope of traditional Revenue Assurance practices.
03
Maintain compliance with external audits by providing evidence of system integrity.
04
Minimize the risk of leakage and maintain business continuity.
05
Continuously improve processes and technologies to align with changing business requirements.
06
Enhance Customer experience for digital, invoicing, billing services etc.
Subex's Business Assurance tool provides us with the visibility and control we need to manage our diverse global enterprise, including our international product lines and new digital services. With Subex's help, we've been able to quickly expand our coverage and provide business assurance during ongoing transformation. Their team of professional analysts and design experts have been a valuable asset in assisting us with the design and deployment of new solutions. We highly recommend Subex to other businesses looking for a partner to help them enhance & expand their Business Assurance scope and transformation.
Adrian Thomas
Senior Manager – Group Business Assurance, BT Group