Topic: Addressing Bypass Fraud through Artificial Intelligence
Agenda:
- Evolving Fraud Trends
- Challenges faced by Operators
- Traditional Approach vs. AI-based Approach
- Smart-PLDT Case Study: AI-enabled Fraud Detection Approach
Speakers:
Donna May , Head of Systems Support & Data Science Team, Smart-PLDT
Nithin Gangadharan, Product Head-Fraud Management, Subex
Date: August 18th, 2021
Time: 11:00-12:30 West Africa Time
Agenda:
Donna has over 20+ years of experience in the telecom industry. She leads the development, implementation, and maintenance of statistical and quantitative models to predict/detect trends and events related to fraud prevention and revenue assurance. Donna managed Smart’s Mainstream Fraud Group that focused on detecting and controlling all Voice, SMS, Roaming, and VAS services Fraud. She has expertise in major fraud schemes, including ISR Bypass, SMS Fraud, VAS Fraud, IRSF, and PRS Fraud. She is also a certified ISO and SOX auditor.
Nithin has more than 10 Years of experience in Fraud Management. He started his career as an Implementation Consultant with Subex Ltd and has been part of many Fraud Management implementations across APAC & Middle East. He has also been a Subject Matter expert & Business Solution Consultant earlier. Nithin is currently working as Product Line Manager for Fraud Management and machine learning developments at Subex.