Arundeep SivarajDirector, Business Consulting, SubexHANDSET FRAUDZAP™ · VIDEOCAST
Handset Fraud Keeps Moving. Can Your Controls Keep Up?
Fraudsters do not stay with one channel or technique. As operators strengthen one control, fraud shifts across digital, retail, dealer and subscriber journeys.
Hear Subex experts discuss how handset fraud is evolving, why conventional checks can miss telecom-specific risk, and how operators can strengthen prevention without adding unnecessary friction to genuine customers.
Hear Subex experts discuss how handset fraud is evolving, why conventional checks can miss telecom-specific risk, and how operators can strengthen prevention without adding unnecessary friction to genuine customers.
Arundeep SivarajDirector, Business Consulting, SubexWhat You’ll Take Away
What If a “Clean” Customer Is Still a Fraud Risk?
See why passing credit and identity checks may not reveal the intent behind a handset purchase.
What Can the Transaction Tell You That Identity Cannot?
Explore how order velocity, device choices, addresses and channel patterns can expose hidden risk.
How Much Does Past Behaviour Reveal About the Next Purchase?
Understand how account, usage and payment history can add critical context to risk decisions.
Can You Stop More Fraud Without Slowing Down Good Customers?
Discover how stronger risk intelligence can improve protection while limiting unnecessary sales friction.
VIDEOCAST SERIES
Explore the Handset Fraud Conversation
EP 01 · FRAUD MANAGEMENT
The $4B Blind Spot
60 seconds on the fastest-growing fraud type in telecom.
HANDSET FRAUDZAP™
Device fraud just became the #1 fraud type worldwide, growing 12% year over year. Most fraud platforms were built to catch bad calls — not bad orders. That gap is where the losses happen.
$4.18B
lost to device fraud globally in 2025 (CFCA)
UP NEXT
HANDSET FRAUDZAP™
Why Handset Fraud Needs Telecom-Specific Intelligence
A handset transaction is not simply another retail purchase. Operators have access to subscriber, account, device, transaction and behavioural context that can strengthen risk assessment.
Subex Handset FraudZap™ brings this intelligence together with AI-driven detection and real-time decisioning across POS and e-commerce journeys.
Subex Handset FraudZap™ brings this intelligence together with AI-driven detection and real-time decisioning across POS and e-commerce journeys.
Telecom-Specific Risk Scoring
Models built around the characteristics and behaviours of handset fraud.
Behaviour Beyond Identity
Complement identity and credit checks with subscriber and transaction context.
Real-Time Decisioning
Assess risk while there is still an opportunity to prevent the loss.
Built Around Your Data Reality
Focus on the high-quality data available rather than requiring unnecessary complexity.
LET’S TALK
What Could Handset Fraud Look Like in Your Environment?
Every operator has different channels, data, controls and risk thresholds.
Talk to our team about your current handset fraud challenges and explore where telecom-specific risk scoring could strengthen your existing controls without adding unnecessary customer friction.
Talk to our team about your current handset fraud challenges and explore where telecom-specific risk scoring could strengthen your existing controls without adding unnecessary customer friction.
Featured Resources
BLOGHarnessing Opportunities and Mitigating Risks in Device SalesExplore the growing handset and device-sales opportunity, the fraud risks affecting operators, and how AI/ML-powered controls can help protect revenue.BLOGTop Telecom Fraud Trends in 2025: Evolving Threats & SolutionsReview the fraud threats reshaping telecom, from AI-powered scams and account takeover to SIM swapping, bypass fraud and smishing.