Digitalization of telecom services and the growing consumption of data across multiple platforms have brought several complexities around billing and customer management. In the context of billing of digital services, Telcos need to explore new opportunities which enhance their operational efficiency and add value to their offerings.
A billing strategy should address what type of billing innovations will add a winning edge to Telcos and also how can Telcos build a billing model in alignment with their digital strategies. Read the Point of View which explores the possibilities afforded by digital services in today’s telecom landscape.
Read the Point of View document here.