Scaling Artificial Intelligence to Support Device Trade-in Processes 


scaling AI

What's in the Point of View?

With the soaring popularity of mobile device trade-ins, telecom providers are monetizing this vertical by offering a user-friendly customer experience. Mobile trade-ins, however, present specific challenges across the reverse supply chain.

This Point of View document examines how an AI-first approach can help telcos enhance the effectiveness of their device trade-in processes by offering improved visibility and better decision-making.