Tier 1 APAC Operator Leverages Margin Assurance to reduce Revenue Loss by 10.24% in domestic roaming



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What's in the Case Study?

Stagnating revenues from product performance due to manual approaches and a lack of real-time insights to track customer behavior is forcing CSPs to find alternate ways to preserve margins.

CSPs continue to invest and diversify their business model; however, they need to keep a close check on margins to assess profitability. In this case study, we discuss, in detail, how a Tier 1 APAC operator eliminated product performance and customer management challenges and achieved:

  • Improved profitability by extending margin analysis across partners and eliminating low performing plan with analysis
  • Enhanced their network by tracking roaming behavior of subscribers with an analytics-based model that uses cellular IDs and CDRs
  • Gained holistic visibility by monitoring roaming KPIs through dashboards built around different dimensions

Download the case study to read more!