What's in the Case Study?

Stagnating revenues from product performance due to manual approaches and a lack of real-time insights to track customer behavior is forcing CSPs to find alternate ways to preserve margins.

CSPs continue to invest and diversify their business model; however, they need to keep a close check on margins to assess profitability. In this case study, we discuss, in detail, how a Tier 1 APAC operator eliminated product performance and customer management challenges and achieved:

• Improved profitability by extending margin analysis across partners and eliminating low performing plan with analysis
  
• Enhanced their network by tracking roaming behavior of subscribers with an analytics-based model that uses cellular IDs and CDRs
  
• Gained holistic visibility by monitoring roaming KPIs through dashboards built around different dimensions
  

Download the case study to read more!