Despite having a Revenue Assurance and fraud management system in place, the Tier 1 telecom operator faced challenges in mitigating revenue leakage and enhancing operational efficiency effectively.
To address these issues, the operator partnered with Subex to build effective risk mitigation controls, automate them and obtain reports for enhanced visibility. The collaboration resulted in significant benefits, including:

• Achieved a 19X ROI through Subject Matter Expert (SME) engagement.
• Implemented over 93 risk-mitigating controls.
• Automated 89% of usage, rating, and provisioning controls, significantly reducing manual efforts.
• Ensured compliance across all revenue streams, enabling trend analysis and proactive issue identification.

The partnership with Subex allowed the operator to explore new areas and launch profitable services while Subex provided support in their areas of expertise.

Are you able to get effective operational results and generate ROI from the current Business Assurance processes?

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