Panel Discussion
Business Assurance Global Benchmarking Survey:

ABOUT SESSION

Subex's 2023-24 Business Assurance Global Benchmarking Survey, featuring the Technology Readiness for Assurance and Compliance Index (TRACI), evaluates telecoms' ability to manage risk, assurance, and compliance with advanced tooling and automation. Launched to address the industry's push for operational efficiency and unlock new revenue opportunities, the survey garnered responses from 150 global telcos, 82% from key decision-makers. The benchmarking survey provides crucial insights to guide operators towards operational excellence and advanced technology adoption, underlining the significance of maturity levels, technology adoption, and skill development in enhancing ROI.

In this panel discussion, Subex will collaborate with key survey respondents and our in-house experts. The dialogue is designed to delve deeper into the survey's findings, exploring the invaluable insights obtained and their implications for the telecom sector. This discussion aims to act as a catalyst, providing telecom operators with a comprehensive roadmap to optimize their operations and navigate the evolving technological landscape with strategic insights.

Discussion Points:

• Overview of the Survey and the TRACI (Technology Readiness for Assurance and Compliance Index).
• Examining the necessity and impact of transitioning from Revenue Assurance to Business Assurance on ROI.
• How automation, alongside advanced data ingestion and audit techniques, boosts ROI.
  
  • The importance of TRACI Maturity in enhancing the impact of automation on ROI.
• Strategies for addressing AI/ML skill gaps and identifying crucial AI/ML use cases in RA/BA functions.
• Collecting insights on practices that lead to increased ROI satisfaction and maturity.

Key takeaways:

• Advantages of leveraging TRACI (Technology readiness for Assurance and Compliance Index) Framework to assess tech readiness and improving operations.
• Ways of transitioning from Revenue Assurance to Business Assurance boosts ROI significantly.
• Advanced technologies on Automation, enhanced by TRACI maturity, directly improves ROI.
• Way to overcoming AI/ML adoption challenges for BA success.
• Addressing AI/ML skill gaps and identifying use cases are key steps for effectiveness.
• Best practices to boosts ROI satisfaction and operational maturity.